Office furniture is obviously much more advanced than it was just a few years ago. It not only has to be able to integrate technology, there are also ergonomic considerations as well so employees are as comfortable and productive as possible throughout the day. It is very important to choose a dealer that understands how office furniture can be a boost to your company's bottom line, not just a place to sit.
If you are considering restored furnishings instead of new ones, it is important to realize that older models can't house today's computer equipment and wiring. When you do some research, you will likely find that used office furniture doesn't actually cost that much less than new. When you are considering different dealers, ask if they sell both new and used and get their advice on what route you should take.
You'll also want to get as much information as you can regarding the different options of configuration they may offer, as well as their measurements. Again, you need furnishings that can accommodate your printers, computers, and any other technology that you may have.
If you are looking to completely revamp your environment, you can fairly easily narrow down your list of candidates by asking some questions. Find out if they have project managers, handle installation as well as delivery, and whether or not they have designers in-house. Ask if they provide other solutions, including lighting, flooring, design, and, if necessary, construction.
See if the companies you are considering have their own warehouse along with a showroom, if they can handle projects for your out-of-town locations, and if they can provide you with detailed renderings. If you can find a company that takes care of everything from delivery to setup, and also offers maintenance and others after the sale, that will be much more convenient.
The after-the-sale component is particularly important. If you have a problem, make sure the company will be available to help by providing loaner furniture. If items are damaged, ask them if they provide touch-up and refinishing services. See if they will provide regular maintenance to make sure drawers pull smoothly, chairs roll quietly, and locks operate correctly. Most importantly, of course, make sure the companies you are thinking of doing business with will back their products with solid warranties.
Just about every office furniture company you talk to will be interested in establishing a long-term relationship with you that is based on good faith and respect. However, sometimes you may experience one that will ask for a deposit you consider excessive, or will try to pressure you into going with a certain model or style that may not meet your needs. If you encounter either of these, you'll probably want to look in another direction.
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