If you're using Salesforce and want a fast, simple way to connect with your customers, 360 SMS App is the perfect solution. It allows you to send SMS from Salesforce quickly and easily. You don’t need to switch between apps or do any coding. Just plug it into your Salesforce and start messaging.
Whether you want to send one message or bulk SMS, everything can be done inside your Salesforce account. This makes communication smoother and helps your team save time. With the 360 SMS App, you can send Salesforce SMS, WhatsApp messages, and even run chatbots to automate replies.
What is Salesforce SMS?
Salesforce SMS means sending and receiving text messages from your Salesforce CRM. With 360 SMS App, you can send SMS for alerts, reminders, promotions, and support. This helps you stay connected with your leads and customers directly from the CRM.
You can set up auto-replies, scheduled messages, and personalized texts for each customer. It also supports two-way texting, so your team can chat in real-time with customers.
Use Salesforce CTI for Calls + Texts
The 360 SMS App also supports Salesforce CTI. This means you can handle phone calls and SMS together inside Salesforce. Your sales or support team can call and text from the same screen, and all communication is saved in the system.
This gives your team a complete view of every customer conversation—whether it's by phone, SMS, or WhatsApp—without jumping between tools.
Send Messages on WhatsApp from Salesforce
Along with SMS, the app also helps you send messages using Salesforce WhatsApp. WhatsApp is one of the most used chat apps worldwide, and now you can use it from your Salesforce dashboard.
Send order updates, delivery alerts, or customer service messages—all from one place. Plus, you can use templates and automation to save time and boost productivity.
Smart Chat with Salesforce Chatbot
You can also build a Salesforce Chatbot using 360 SMS App. This bot can answer common customer questions automatically, 24/7. Whether someone texts you via SMS or WhatsApp, the chatbot can handle it.
You can create flows like:
· Order tracking
· Appointment booking
· Feedback collection
· FAQs
This means your team can focus on complex queries while the bot handles routine questions.
Why Choose 360 SMS App?
· 100% native to Salesforce
· Easy drag-and-drop setup
· Works with SMS, WhatsApp, and Voice
· No coding skills needed
· Flexible automation options
· Scalable for any business size
Whether you're in sales, support, or marketing, the app fits all business needs. You can send targeted campaigns, set auto-replies, track delivery reports, and improve your team's speed and performance.
Simple Pricing. Easy Support.
The 360 SMS App comes with flexible plans for businesses of all sizes. Setup is quick and our team is always ready to support you.
Call Now to Get Started
If you want to improve customer engagement using Salesforce SMS, Salesforce CTI, Salesforce WhatsApp, and Salesforce Chatbot, the 360 SMS App is the right choice.
Call us now at +1 (323) 641-4417 to book a free demo or get more details.
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