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Machines are great; they make your work easy. They can make your coffee, they can clean your clothes, and can print shipping labels. They are slowly taking over to the point that they will soon be doing all of the stuff. Could you imagine your life without machines? Imagine one fine day, your Rollo Label printer is just gone, or let’s say it stopped working. How would you be able to fulfill your shipping needs? Though the printer getting disappearing is a bit too much, the printer being broken is possible, isn’t it? Or maybe your printer is already not working.
Don’t worry; you’re not alone. Many users encounter this frustrating problem at some point. However, there are a few simple troubleshooting techniques that you can try to get your Rollo printer back up and printing.
So, Let us get straight into the troubleshooting.
Troubleshooting Your Rollo Printer
The troubleshooting process is divided into two different sections. The first deals with the no sign of life issue. If your printer does not show any sign of life, then you need to check this section. If it is turning on but not printing, then you might want to skip this and move ahead with the printing issue section.
Before we dive into the specific troubleshooting techniques, it’s important first to make sure that
all the necessary connections are properly set up. This includes ensuring that the printer is
plugged into a functioning outlet. You also have to ensure that the printer is connected to your computer via USB as well.
Step 1.
Start with inspecting all the wires; a broken or damaged wire might be what your printer is affected by. If you find a broken wire or a damaged wire, consider replacing it. In most cases, this should fix your printer, and it should start working as before.
If you find any burnt cable, then you might want to call a technician before moving ahead with any corrective measures. It might be dangerous to deal with these as you might risk getting a shock.
Step 2.
If you find nothing unexpected around the cable, then you might want to unplug and replug them. There may be loose cables. In that case, unplugging and replugging will work.
Step 3.
If every cable looks firm and intact, then you might consider replacing the power cable, even if it looks just fine. We advise against buying a new cable before a correct diagnostic, as you might waste a lot of money. So, find someone who is using the same cable and borrow it for a while.
Step 4.
If you couldn’t find anyone with the cable, or you found it, but the printer did not work with that as well. This means it is time for you to contact Rollo support. Visit the link below.
The Rollo Printer is Not Printing
Step 1.
You should first try restarting both your printer and your computer. Sometimes, a simple restart fixes all your problems.
Step 2.
If a simple restart doesn’t work, the next step is to check the printer queue. There may be a print job that is stuck in the queue, preventing any new print jobs from going through.
To clear the queue, follow these steps:
Head over to the Start menu and go to settings. Upon reaching there, go to “Bluetooth and devices” and then go to “Printers & Scanners.”
Right-click on your Rollo printer after finding it from the list of devices connected. And then select “Open Print Queue.”
This should show you if you have got any print stuck in a queue. If you find none, then you might try running the Windows built-in troubleshooter. If it finds any problem, then click fix. This should fix the problem it found. However, this does not mean your printer will start working now.
Close the window and try printing again.
Step 3.
If your Rollo printer not printing, then the next thing to try is checking the printer’s driver. Make sure that the driver is up to date and properly installed. Locate the device manager by right-clicking on the “This PC” icon and clicking “Manage.” If you don’t have the “This PC” icon, then you search directly for the device manager.
Now select “Devices.” Under devices, find your Rollo printer and update.
You can check for updates and reinstall the driver by following these steps
● Launch the Start menu and search for “Device Manager.”
● Once you are in the Device Manager window, expand the “Printers” category.
● Right-click on your Rollo printer and select “Update driver.”
● Select “Search automatically for updated driver software.”
If an update is found, follow the prompts to install it. If no update is found, try uninstalling and
then reinstalling the driver.
Step 4.
If none of these troubleshooting techniques works for you, then it’s possible that there may be an issue with the printer itself. In this case, you may need to contact Rollo customer support for further assistance.
Conclusion
In conclusion, if your Rollo printer not printing, there are a few simple troubleshooting
techniques that you can try to fix it. Start by ensuring that all wires are properly connected, and then try restarting both your printer and your computer.
If that doesn’t work, try clearing the printer queue, updating or reinstalling the driver, and checking for loose connections or damaged cables. If none of these techniques resolve the issue, you may need to contact Rollo customer support for further assistance. We hope this blog helped and you were able to get your printer back and rolling again.
Read more: rollo driver for windows
Source: Rollo printer not printing
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