Cancelling a Qantas Airways flight is simple if you’re aware of their updated cancellation policy. Whether it’s a sudden change in travel plans or an emergency, Qantas provides flexible options depending on your fare type. Here's what you should know:
Key Cancellation Guidelines:
- 24-Hour Risk-Free Cancellation:
- You can cancel your flight within 24 hours of booking without any fee, as long as departure is 7+ days away.
- Fully Flexible Tickets (Flex & Premium Flex):
- Cancel anytime before departure and get a full refund with no cancellation charges.
- Sale & Saver Fares:
- Cancellations may incur a fee. In many cases, you'll receive flight credit instead of a cash refund.
- No-Show Scenario:
- Failing to cancel in advance will result in a no-show fee, and refund eligibility may be affected.
- Special Cases (e.g., Covid-19 Disruptions):
- Qantas offers additional flexibility like free flight credits or rescheduling during extraordinary situations.
How to Cancel Your Qantas Flight:
- Online via the "Manage Booking" section on Qantas.com.
- For immediate assistance, call Qantas Customer Service at +61-1800-005-886.
Refund Timelines:
Expect refunds to process within 7 to 21 business days, depending on your payment method.
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