Hawaiian Airlines (HA) is a leading U.S. carrier based in Honolulu, Hawaii, known for its warm Hawaiian hospitality and commitment to delivering an exceptional travel experience. With a strong network, it operates flights to over 30 destinations across the U.S., Asia, and the Pacific, making it a prime choice for both domestic and international travelers. Whether you're looking for a relaxing beach getaway or an exciting urban adventure, Hawaiian Airlines offers a range of options that suit your needs and budget.
Get ready for a smooth and memorable journey as you explore the beauty of the islands or any destination you choose with Hawaiian Airlines.
Hawaiian Airlines Baggage Allowance
- Carry-on Baggage: Passengers can bring one personal item (e.g., backpack, purse, laptop bag) and one carry-on bag. The carry-on bag must not exceed 22" x 14" x 9" (56 x 36 x 23 cm) and should not exceed 25 lbs (11.34 kg).
- Checked Baggage: The standard allowance for checked baggage is one bag weighing up to 50 lbs (22.68 kg). Maximum dimensions for checked bags are 62 inches (158 cm) in total (length + width + height).
- Additional Baggage: Passengers can check additional bags for an extra fee. Each extra checked bag must not exceed 50 lbs (22.68 kg). Excess weight and oversized baggage will incur higher fees.
Hawaiian Airlines Fare Cabins
- Main Cabin: The standard economy class offering. It includes comfortable seating, in-flight snacks, and beverages. Main Cabin passengers can purchase meals or drinks, depending on the flight duration.
- Premium Cabin: A premium experience offering extra legroom, enhanced amenities, priority boarding, and complimentary meals. Premium Cabin passengers have access to priority check-in, and additional baggage allowances.
- First Class: Hawaiian Airlines' First Class provides spacious seating, gourmet meals, priority security, and a superior in-flight experience with additional comforts and services. First Class passengers enjoy access to Hawaiian Airlines' VIP lounges.
Hawaiian Airlines Policy for Changes & Cancellations
- Main Cabin & Premium Cabin: For non-refundable tickets, a change fee applies. However, fare differences may also be charged. Cancellations typically result in the forfeiture of the fare unless a refundable ticket was purchased.
- First Class: Passengers can change or cancel tickets with reduced fees depending on the fare class. The refundable First Class tickets allow for full refunds.
- HawaiianMiles Tickets: Tickets booked with HawaiianMiles are subject to the same change and cancellation policies as standard tickets. A change fee is applicable, but refund options vary based on the specific fare type.
- Refund Process: Cancellations for refundable tickets are eligible for a full refund to the original payment method. Refund requests must be processed via Hawaiian Airlines' customer service.
In-Flight Entertainment of Hawaiian Airlines
- Main Cabin: Passengers can enjoy a selection of movies, TV shows, and music on personal seatback screens or streaming through the Hawaiian Airlines app on their personal devices. The app can be downloaded for free on both iOS and Android devices.
- Premium Cabin & First Class: These cabins offer complimentary access to a wider range of entertainment options, including the latest movie releases, popular TV series, and music. The selection is available via personal seatback screens.
- Wi-Fi: In-flight Wi-Fi is available on most flights for a fee. Passengers can use the Wi-Fi for browsing, checking emails, and accessing content during their flight.
- In-Flight Snacks & Meals: For long-haul flights, Hawaiian Airlines serves a variety of meals and snacks in both the Main Cabin and Premium Cabin. Passengers in the First Class cabin receive gourmet meals and complimentary alcoholic beverages.
Hawaiian Airlines Check-in
- Online Check-in: Passengers can check in online up to 24 hours before their scheduled departure. Online check-in allows for seat selection, baggage check, and the option to purchase additional services like upgrades.
- Mobile Check-in: The Hawaiian Airlines mobile app allows passengers to check in, view their boarding passes, and receive real-time flight updates. Passengers can download the app for iOS and Android devices.
- Airport Check-in: Passengers can also check in at the airport counters. For international flights, it is recommended to arrive at least 3 hours before departure, and for domestic flights, 2 hours before departure.
- Kiosks: Hawaiian Airlines offers self-service kiosks at most airports for easy check-in. Passengers can print their boarding passes and tag their checked baggage.
HawaiianMiles Program
HawaiianMiles is Hawaiian Airlines' frequent flyer program, allowing passengers to earn miles for flights and other purchases.
- Earning Miles: Members earn miles when flying on Hawaiian Airlines, as well as through partner airlines, hotel stays, car rentals, and shopping with affiliated businesses. The number of miles earned is determined by the fare class and distance flown.
- Redeeming Miles: HawaiianMiles can be redeemed for flights, seat upgrades, and other rewards, such as car rentals and hotel stays. The program offers one-way award flights starting at 7,500 miles for domestic flights.
- Elite Status: The HawaiianMiles program offers multiple tiers of membership, including Pualani Gold and Pualani Platinum. Members with elite status receive benefits such as priority check-in, bonus miles, and access to airport lounges.
- Expiration of Miles: Miles in the HawaiianMiles program generally expire after 18 months of inactivity. Members can keep their account active by earning or redeeming miles during that time.
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