Encountering the brother printer showing offline windows 10 error message on your Windows 10 computer can be frustrating, especially when you need to print important documents. However, this issue can usually be resolved with a few simple troubleshooting steps. In this article, we will provide you with a step-by-step guide to bring your Brother printer back online on a Windows 10 system, allowing you to resume your printing tasks.
Step 1: Check Hardware Connections
Ensure that all cables connecting your Brother printer to the computer are securely plugged in. Verify the USB or Ethernet cable connections between the printer and your computer. If you are using a wireless connection, make sure the printer is connected to the same Wi-Fi network as your computer.
Step 2: Restart the Printer and Computer
Power off your Brother printer and unplug the power cord from the back of the printer. Similarly, shut down your Windows 10 computer. Wait for about 30 seconds, then reconnect the power cord to the printer and turn it back on. Power on your computer as well.
Step 3: Set Brother Printer as Default
Sometimes, Windows 10 may mistakenly assign another printer as the default, causing your Brother printer to go offline. To rectify this, go to the Control Panel on your Windows 10 computer. Navigate to "Devices and Printers" and locate your Brother printer. Right-click on it and select "Set as default printer." This will ensure that Windows recognizes your Brother printer as the default option.
Step 4: Clear Print Queue
A stuck print queue can cause issues with the printer's status. Open the Control Panel, navigate to "Devices and Printers," and find your Brother printer. Right-click on it and select "See what's printing." In the new window that opens, click on "Printer" from the menu bar and choose "Cancel All Documents." This will clear the print queue and remove any pending print jobs.
Step 5: Disable Use Printer Offline Setting
Windows 10 has a setting called "Use Printer Offline" that can unintentionally make your Brother printer appear offline. To disable this setting, go to the Control Panel, navigate to "Devices and Printers," and locate your Brother printer. Right-click on it and uncheck the "Use Printer Offline" option. This should bring your Brother printer online.
Step 6: Update or Reinstall Printer Drivers
Outdated or incompatible printer drivers can cause communication issues and result in the offline status. Visit the Brother website and search for the latest drivers compatible with your printer model and Windows 10. Download and install the updated drivers. If you already have the latest drivers installed, try uninstalling the existing ones and reinstalling them to ensure a clean installation.
Step 7: Restart Print Spooler Service
The Print Spooler service manages the print jobs in the background. Restarting this service can help resolve printer offline issues. Open the Run dialog by pressing the Windows key + R, then type " and press Enter. Locate the "Print Spooler" service, right-click on it, and select "Restart." This will refresh the service and may resolve the offline status.
By following this brother printer wifi setup step-by-step guide, you can troubleshoot and resolve the "Brother Printer Offline" issue on your Windows 10 computer. Check hardware connections, restart the printer and computer, set Brother printer as default, clear the print queue, disable the "Use Printer Offline" setting, update or reinstall printer drivers, and restart the Print Spooler service. With these steps, you can bring your Brother printer back online and resume your printing tasks efficiently.