“Email marketing is like driving a car. You have to learn how to do it, but once you’ve done so it’s quite easy to take for granted. The litany of technology advances created by email service providers (ESPs) to make sending, tracking, targeting, and automating email easier can make you feel like you’re behind the wheel of a high-tech, luxury sports car. But successful email marketing—like all marketing, really—isn’t about the car, it’s about the driver.”
― Chad White