Cloud telephony, more commonly known as VoIP (Voice over Internet Protocol), allows you to make and receive phone calls without needing to set up a landline or any other special equipment beyond the computer and internet connection you already have in your home or office. Instead of making calls through your local exchange, as you would with traditional landlines, VoIP works by sending voice signals over the internet to another computer. When that signal reaches its destination, it’s picked up and played by your computer’s sound card just like any other audio file that’s playing on your computer.
What is Cloud Telephony?
Cloud telephony is a term that refers to making phone calls over a broadband connection (usually from your home or office), rather than with traditional landlines or cell phones. Broadband is an internet connection faster than dial-up—typically a cable modem, DSL line, or fiber-optic connection. A call over broadband can be made using software on your computer (similar to Skype) or via dedicated hardware that sends voice signals over your internet connection instead of traditional telephone lines.
How Does Cloud Telephony Work?
When you use cloud telephony, you’re connecting through a VoIP service to make and receive calls. This process allows your callers to hear and be heard no matter where they are located as long as there is an internet connection available. If you want to avoid using long-distance services, cloud telephony is a great option for cutting costs.
Cloud telephony vs. traditional PBX: What’s the difference?
While cloud telephony is often equated with VoIP technology, it’s actually much more. With a hosted PBX solution, you can choose between a managed and an unmanaged system. Managed systems are easier to set up and manage, but in exchange for that ease of use, you’ll have less freedom over specific features and functionality. Unmanaged solutions give you greater control over your phone service, but they require more time and effort on your part to get them up and running.
Benefits of Cloud Telephony
One of the best things about cloud telephony is how flexible it is. Because you’re not dealing with internal equipment and wiring, your options are virtually limitless. This flexibility gives you a ton of room to customize exactly what kind of service you want from your cloud telephony provider. Whether that means more lines or unlimited voice minutes, most providers can create a plan that works for your business.
How To Save Money On Telecom Costs Without Sacrificing Quality
Telecom services can be pricey, especially if you're running a business with several employees and a number of locations. Fortunately, your company doesn't have to sacrifice quality for affordability. If you haven't explored cloud telephony options, it's time to take a look. Here's how you can cut costs and improve service quality with hosted PBX systems from CallCentric. No hardware is required!
How to Choose a Cloud Telephony Provider
There are many cloud telephony providers on today’s market, and it can be overwhelming to choose one. Before signing a contract with any provider, take these simple steps to ensure you’re making an informed decision
Move Your Phone System to Cloud Telephony
Many small businesses want to host their own phone system, but it's a more complicated process than you might think. On top of everything else, it’s expensive and unreliable. Instead of taking on that risk, cloud telephony providers offer a cheaper, easier way to get phones in your office. Now let’s talk about what you should know before moving your business phone system over to cloud telephony.
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