I recently had the opportunity to fly with Is Breeze A Good Airline?, a relatively new low-cost airline, and I was curious to see how it compared to other budget carriers. Having heard some positive things about Breeze, I decided to give it a try on a short-haul domestic flight. Here's a detailed look at my experience with the airline and whether I think it's a good option for travelers.
Booking and Check-In
Booking my flight with Breeze Airways was straightforward and user-friendly. Their website and mobile app made it easy to search for flights, and I appreciated the transparency in pricing. The ticket prices were among the most affordable I had found, which was definitely appealing. However, as expected with budget airlines, I had to pay extra for things like checked bags and seat selection, but the base fare was still reasonable.
The check-in process was smooth, both online and at the airport. I checked in via the app without any issues, and I appreciated that Breeze offered mobile boarding passes, which made the whole process quick and convenient. I didn't have to wait long at the airport, and the boarding process was fairly efficient.
Seating and Comfort
I was pleasantly surprised by the comfort of the seats on my Breeze flight. I had read that Breeze operates a modern fleet, including Airbus A220s and Embraer 195s, and it showed in the quality of the cabin. The seat itself was surprisingly comfortable for a budget airline, and there was more legroom than I had expected. The cabin was clean, and the overall vibe felt fresh and modern.
However, as expected with a low-cost airline, the seats weren't particularly luxurious. There were no plush cushions or fancy features, but for a short flight, it was more than adequate. I also appreciated that Breeze provides free Wi-Fi on some routes, which made the flight more enjoyable by allowing me to stay connected during the journey.
In-Flight Experience
Breeze Airways focuses on offering a simple in-flight experience, and that’s exactly what I got. The flight attendants were friendly and professional, greeting passengers with a smile and maintaining a positive attitude throughout the flight. Although there were no complimentary meals or drinks (as is typical with low-cost carriers), I was able to purchase snacks and beverages during the flight. The snack selection was limited, but it was decent, and prices weren’t too steep for a budget airline.
The most notable thing about the in-flight experience was the cabin crew's customer service. I was impressed by their attention to detail and how they interacted with passengers, making the flight feel more pleasant despite the no-frills nature of the service.
Extra Fees
As is common with budget airlines, Breeze Airways charges extra for services like seat selection, checked baggage, and priority boarding. I opted for a basic seat without any extras, but I did have to pay for a checked bag. The fees were reasonable compared to other low-cost carriers, with the checked bag costing around $35. Seat selection ranged from $10 to $50 depending on where you wanted to sit, but I chose not to pay for an assigned seat and was randomly assigned one at check-in.
Although the additional charges did add to the overall cost of the flight, I didn’t feel like I was being gouged. The pricing was clear upfront, and I only paid for the services I chose to use. I appreciate that Breeze is transparent about their fees, and there were no surprises when it came to the final cost of the trip.
Customer Service
One of the standout features of my experience with Breeze was their customer service. From the moment I checked in to when I landed at my destination, the staff was friendly and helpful. Flight attendants were attentive, and the gate agents were efficient and professional. I did not encounter any issues during my flight, and it seemed that Breeze’s staff made an effort to ensure a smooth and comfortable journey for everyone on board.
Overall Impression
Overall, my experience with Breeze Airways was quite positive. For a low-cost airline, it exceeded my expectations in many areas. The booking process was easy, the flight was comfortable, and the in-flight service was friendly and professional. While the airline does charge for extras like checked baggage and seat selection, I felt the overall value was excellent, especially considering the low base fare.
If you're looking for an affordable, no-frills airline with modern aircraft, friendly service, and an efficient travel experience, Breeze Airways is definitely worth considering. However, if you’re expecting luxury or extensive in-flight amenities, this might not be the right airline for you. For me, it was a solid, budget-friendly choice, and I would happily fly with Breeze again for future trips.
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