If you manage a Sydney building, you already know a tidy façade changes everything—tenant mood, brand photos, even complaints. But not all paintwork is equal. The differences show up in planning, prep, and how crews move around the public. Below, I’ll spell out the signals I look for when scoping a commercial repaint service—and how to brief one that lasts, not just looks good on handover.
What quality looks like on a commercial exterior
When you strip away glossy proposals, quality shows up in plain, almost boring habits:
- Specification discipline. Pros match a coating system to substrate and exposure, not “one-size-fits-all exterior acrylic.”
- Prep that sticks. Degreasing, keying glossy surfaces, moisture checks, and crack treatment. Nothing glamorous. Everything necessary.
- Access competence. Rope, EWPs, scaffold. The right method for the site, with tags, permits, and inspections sorted.
- Transparent QA. Test areas, DFT (dry film thickness) spot checks, batch numbers logged, and defects closed out before demobilising.
Short version: great painters behave like builders with brushes. Process first, colour second.
Two quick snapshots from my notebook
- Harbour-edge office, five storeys. Salt crust on western steel. Crew washed at low tide, zinc-rich primed, and stretched recoat windows over cooler mornings. Four years later, still crisp—maintenance is just washdowns.
- CBD strata façade. Wind tunnelled near a lane. We pushed spray to pre-dawn, rolled the lower spandrels in business hours, and stationed spotters at entries. Zero overspray, zero dramas.
Read the building before you pick paint
Sydney throws every substrate at you: brick and render on the street, fibre-cement soffits up high, aluminium windows, steel balustrades, and the occasional timber feature. Each needs a different path.
- Masonry/render: pH-tested if new. Efflorescence treated. Hairline cracks bridged with elastomeric primers.
- Steel: corrosion graded, mill scale removed, rust treated properly (not hidden) before a compatible primer.
- Timber: moisture content checked; end-grain sealed; stain-blocking primers for tannin-heavy species.
- Aluminium: clean, abrade, and prime with etch/epoxy to avoid peel.
Exposure matters as much as substrate. Coastal fronts cop UV and salt; inner-city walls get grime and variable shade. That’s why pros specify build (primer, body coats, topcoat), gloss level (washability vs. glare), and total DFT. Ask bidders for two system options—good and better—so you can weigh longevity against cost instead of guessing.
Prep, safety and public interface (the non-negotiables)
A painter can’t out-paint a dirty, glossy, or damp surface. Nor can they “wing it” at height. The bar for professionals is pretty simple:
- Cleaning: pressure-wash, degrease handrails, vacuum dust from ledges, pre-paint.
- Keying: mechanical abrasion or suitable etch on glossy and galvanised areas.
- Repairs: compatible fillers, movement cracks detailed with flexible systems, and sealant replaced where perished.
- Moisture control: spot readings; defer if readings are high.
On safety, the basics aren’t optional. NSW’s code for spray painting and powder coating sets practical controls for ventilation, flammables, respiratory protection, and health monitoring. If a crew can’t speak to those, I move on. For a quick cross-check, review commercial painter safety regulations and ask how their SWMS lines up.
Public interface matters too:
- Barriers and timing: shift high-overspray tasks to early hours; protect entries and cars.
- Spotters: control laneways and footpaths during lifts and spray.
- Communication: clear tenant notices; one contact for complaints or changes.
Program, weather and costs without the guesswork
Sydney’s weather swings. Autumn is generous; summer storms are not. Good crews plan around thresholds—temperature, humidity, and rain risk—and actually write them into the program.
What I ask for in every proposal:
- Weather plan: start/stop thresholds and wet-weather contingencies.
- Access plan: rope/EWP/scaffold with permits, tags, and inspections scheduled.
- System detail: primer, coats, DFT targets, recoat windows, and expected service life.
- Prep inclusions: crack repairs, rust treatment, sealant replacement.
- Exclusions: glass, structural repair, hidden corrosion—named, not buried.
If you want a tidy explainer for stakeholders on money talk, an internal article on commercial exterior painting prices can map the real drivers—access method, elevation count, substrate repairs, and system grade. Keeps the conversations sane.
Quick way to compare quotes
- Does each bidder show two systems with expected service life?
- Are they logging DFT and providing a close-out pack (data sheets, colours, batch numbers)?
- Is access priced transparently (not a shrug)?
- Do they propose a test elevation for sign-off before full roll-out?
If the cheapest cuts a coat, you’re not saving—you’re paying later.
Choosing and managing contractors (no drama approach)
You don’t need an army to keep a repaint on the rails. Just a clear brief and two checkpoints.
Before award (prequal light):
- Ask for recent commercial façades with contacts you can call.
- Confirm tickets (EWP, rope), insurance, and a sample SWMS that matches your site work.
- Review a real QA sheet from a past job—DFT readings, sign-offs, defect logs.
During work (two moments that matter):
- Test area sign-off: 2m² on representative substrates—colour, texture, adhesion.
- Mid-program check: one elevation fully complete. Review overspray controls, masking quality, and records. Fix drift early.
For a neutral explainer you can share with a committee or board, point them to an external guide on best paint contractors, covering selection criteria, warranty sanity checks, and what a decent QA trail looks like.
A briefing template you can copy
- Property snapshot: use, address, coastal or urban, number of elevations.
- Substrates & defects: brick/render/timber/steel/aluminium; rust, cracks, peeling.
- Performance window: repaint target (e.g., 8–10 years) and inspection cadence.
- Access constraints: footpaths, heritage elements, and after-hours limits.
- Deliverables: two systems, DFT targets, SWMS & access plan, QA records, and close-out pack.
Email that to bidders. Watch how quickly the fluff stops and useful answers start.
Final thoughts
Good commercial exterior painting in Sydney isn’t flashy. It’s methodical: read the building, choose the right system, prepare like a pedant, work safely around people, and prove thickness and adhesion instead of promising. If you brief to that standard—and expect contractors to match the safety controls outlined in the official code—you’ll get a finish that still looks honest years from now. When in doubt, slow down the front end: ask for two systems, a test area, and a weather-aware program. It’s dull. And it works.

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