If you're using Salesforce and looking for better ways to connect with your customers, the 360 SMS App has the perfect solution. This powerful app lets you send and receive text messages directly from Salesforce. But that’s not all — it also supports Salesforce MMS, Salesforce Ringless Voicemail, Salesforce Facebook Messenger, and Salesforce Viber, giving you many ways to communicate faster and more effectively.
Why Use SMS in Salesforce?
Text messages are quick, easy, and have high open rates. With SMS in Salesforce, your team can send personalized messages, follow-ups, alerts, reminders, and more — all from the CRM you already use. You don’t have to switch between platforms or waste time copying data. Everything is done in one place, helping your sales, support, and marketing teams stay focused.
Key Features of SMS in Salesforce by 360 SMS App:
1. Salesforce MMS (Multimedia Messaging Service)
Go beyond plain text! With Salesforce MMS, you can send images, PDFs, voice notes, and videos directly from Salesforce. It’s great for sending product demos, brochures, service updates, or promotional graphics that grab attention.
2. Salesforce Ringless Voicemail
Want to leave a voice message without ringing the phone? Salesforce Ringless Voicemail lets you send pre-recorded voicemails straight to your contact's inbox. This is perfect for bulk communication without interrupting your customer’s day.
3. Salesforce Facebook Messenger Integration
Reach your audience on a platform they use daily. With Salesforce Facebook Messenger, you can start, reply, and track conversations inside Salesforce. It’s a great tool for customer service and instant query handling.
4. Salesforce Viber Messaging
Viber is popular in many regions around the world. With Salesforce Viber, you can message users globally and use rich content like stickers, images, and quick replies — all synced with your Salesforce data.
Easy to Use and Fully Integrated
The 360 SMS App is built natively for Salesforce, which means no third-party connectors or outside platforms are needed. Setup is quick, and the user interface is clean and simple. Whether you’re a sales rep, marketer, or support agent, you’ll find it easy to use.
All messages — whether SMS, MMS, voicemail, or chat — are automatically logged in Salesforce, so you always have a complete communication history.
Benefits you’ll enjoy:
· Send texts, images, and voicemails from one app
· Talk to customers on Messenger and Viber
· Boost engagement with rich media and automation
· Save time with pre-built templates and bulk messaging
· Increase customer satisfaction with fast responses
· Improve tracking and reporting with message logs
Real-Time Communication Made Simple
The 360 SMS App helps businesses stay close to customers with instant, clear, and multi-channel messaging. Whether you're confirming appointments, sending order updates, following up on leads, or handling support issues, it all becomes easier with this Salesforce texting solution.
Ready to Get Started?
If you’re ready to improve communication and get more done with Salesforce, it’s time to try SMS, MMS, and chat tools by 360 SMS App. Everything is designed to help your team work faster and smarter.
Contact us today at +1 (323) 641-4417 to schedule a free demo or get started with your SMS in Salesforce setup.
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