QuickBooks Update Error 12031: Here’s What To Do

QuickBooks Update Error 12031 arises when you are trying to update the payroll or the QuickBooks application itself. You might get frustrated if this happens when you run out of time to perform a task. But this is nothing to worry about, as we are here to help you resolve errors. It is an easy task to update the Quickbooks software, but at times, many other PC functions or the QuickBooks function can hinder the process. Read this blog here; we have mentioned the possible causes and their solution for you to save yourself from the error.

We suggest you carry on these error troubleshooting in the presence of an expert, as it can be tricky at times. Dial +1-(855)-955-1942 to get in touch with our support team certified to resolve the Quickbooks errors.

Causes Of The QuickBooks Update Error 12031 In Windows 10

Using the Quickbooks application makes accounting easy for sure, but at times, you can get some technical glitches. A few reasons cause these glitches; let’s look at them to understand why Error 12031 appeared in QuickBooks. 

• Internet connectivity - Internet Explorer is not set to the default browser, which can cause an issue in the updation process. This is why you need to configure it to default. 
• Firewall settings - Windows Firewall can also hinder the updation. You need to check if the firewall is identifying Quickbooks as a threat and, hence, is blocking the QB file. 

Methods To Fix Error 12031 In QuickBooks

When it comes to resolving the error, understanding the causes behind the same is part of it. You got to know the reasons that caused the error. Now, it's time to begin with the solution for it. Below, we have mentioned the solutions that are useful to resolve QuickBooks Update Error 12031 in Windows 10. 

Method 1: Set the Internet Explorer as the default browser for your PC

Setting IE browser as the default on Windows is one of the most common troubleshooting solutions to resolve internet connectivity issues.

• Internet Explorer not set to default can cause an issue in the updation process. This is why you need to configure it to default. 
• Configure the setting for Windows Firewall. This could be fixed by configuring the settings for the Windows firewall. Make an exception for the QuickBooks file so that the program won’t be able to scan it and detect the QuickBooks file as a threat to the system. 

If the methods above were not able to troubleshoot Error 12031 in QuickBooks, then move on to this method.

Method 2: Run the QuickBooks in Safe mode

Running QuickBooks in Safe Mode prevents QuickBooks from being interfered with by third-party applications that can trigger errors.

• Close your QuickBooks active windows from your browser. Then, Open the QuickBooks using the credentials in the safe mode.
• Then, attempt the download of QuickBooks again.

Method 3: Manually Update the QuickBooks software

Updating QuickBooks Desktop ensures there are no bugs in the application that can trigger payroll update errors.

• Restart your computer and fix the issue by resetting Quickbooks to download the attempts again. 
• Before you do all this, make sure that you have set the QuickBooks to Single user mode. 

Follow the steps here for switching to single-user mode:

• Go to the QuickBooks software and click on the file tab.
• When you click it, there will be a dropdown list of corresponding options; click on Switch to single-user mode.

Method 4: Run troubleshooting for installation issues in the QuickBooks tool hub

Fixing installation issues can be of great help when resolving update errors in QuickBooks Desktop.

• Download the QuickBooks tool hub; you can get it on the official site of Intuit.
• Install the program by giving approval to the files. You have to click on Yes when asked for approval.
• Then, click on the tool hub icon to launch the program. In case you do not see it, browse for it in the Windows search bar.
• After the program windows, locate the installation issue option and click it.
• Then click on the QuickBooks Install diagnostic tool. Let the program load; it may take a while to load it. 
• Allow the program to run the repair. 
• Next, you need to restart your PC. Open the QuickBooks application and resume your work.

Read more - Effective Procedures to Overcome QuickBooks Error 15270

Conclusions

The above steps are the best possible solutions when you want to fix the QuickBooks Update Error 12031. If you have followed the steps above but are still stuck, you should head for an expert's help. Dial +1-(855)-955-1942 to reach out to our expert advisors to resolve the QuickBooks Error 12031.

Frequently Asked Questions About QuickBooks Update Error 12031

1. What is QuickBooks Update Error 12031 and why does it happen?

QuickBooks Update Error 12031 usually occurs when you try to update QuickBooks Desktop or download payroll updates. This error is typically linked to network timeout issues, poor internet connection, or interference from firewall or security settings that block the update process.

2. Can internet issues cause Error 12031 in QuickBooks?

Yes, unstable internet connections or incorrect browser settings can trigger Error 12031. QuickBooks relies on Internet Explorer settings for online tasks, so if the browser is not configured as default or has outdated settings, the update may fail.

3. How does the Windows Firewall affect QuickBooks updates?

If Windows Firewall incorrectly flags QuickBooks as a threat, it may block essential update connections. This leads to errors like 12031. To fix this, you need to manually configure the firewall to allow QuickBooks services and files through the firewall filters.

4. What should I do first if I see Error 12031 while updating?

One of the first steps is to set Internet Explorer as your default browser. QuickBooks uses IE settings to connect to the internet, and using another browser may interfere with the update process. You should also ensure that your internet connection is stable.

5. Is running QuickBooks in Safe Mode helpful for fixing update errors?

Yes, launching QuickBooks in Safe Mode prevents third-party software from interfering with the update process. Safe Mode limits background applications, making it easier to identify whether external programs are causing the update issue.