QuickBooks Error 12029: Fixing the Update Error

QuickBooks error 12029 is a network-related error that indicates that the program has timed out and cannot obtain an IP address. Attempting to update QuickBooks Desktop or Payroll is the leading cause of this error. To address this problem promptly, here is our guide on how to fix QuickBooks error code 12029 and other causes of the error.

It is a network timeout error often faced by QuickBooks users while trying to update the QuickBooks Desktop or payroll. This update error means the software cannot pull IP addresses because it poorly connects to the servers. The error message typically states that QuickBooks has failed to receive the IP address or servers. This issue arises when the backend servers do not respond to QuickBooks within the specified time frame. The following segment will elaborate on the factors causing this error.

Factors Triggering QuickBooks Update Error 12029

This is mainly realized after a user tries to install the latest update of QuickBooks Desktop or when they try to enable the Payroll feature. We have mentioned all the causes that can lead to update error 12029.

1. There may be a time when your internet connection is limited or fails, which hinders QuickBooks from connecting to the required servers and gives update error 12029. Ensure that your Internet is on or there are no glitches in your connection.
2. Windows Firewall or any other third-party security software, antivirus, or anti-malware software installed on your system may stop the download of the update file, resulting in QuickBooks update error 12029. Make sure those settings are taken and adjusted correctly.

Troubleshooting Solutions for QuickBooks Error Code 12029 

Before continuing with the troubleshooting steps, ensure you have an active payroll subscription and that Internet Explorer is set as your default browser. Use these steps to fix error code 12029:

Solution 1: Check Internet Connectivity

A reliable internet connection is essential for updating without interruptions. Follow the instructions below to confirm your internet settings and prevent other related errors, such as QuickBooks error 12031, caused by misconfigurations.

1. Launch Internet Explorer and visit a safe website.
2. If the website loads successfully, proceed to the next troubleshooting step.
3. If you encounter an error accessing the website, review your internet connection settings for any issues.
4. Verify the date and time on your computer are correct.
5. Click Tools > Internet Options after launching Internet Explorer. 
6. Select Reset/Restore Defaults under the Advanced tab.
7. Click Apply, then OK.
8. Attempt to update QuickBooks Desktop and Payroll again to check if error 12029 persists.

Solution 2: Configure Firewall Settings to Exclude QuickBooks

At times, Windows Firewall may block update downloads, mistaking them for potential threats to system integrity. Following the instructions below, we'll add QuickBooks to the list of permitted programs to freely send and receive data over the internet, ensuring seamless update downloads.

1. Via the Start button, begin the search for Windows Firewall.
2. Open Windows Firewall from the search results.
3. In the Advanced settings, right-click on Inbound Rules and select New Rule.
4. Choose Program, then click Next, and select This Program Path.
5. Browse to the location of the QuickBooks executable file and click Next.
6. Select Allow the Connection, then click Next.
7. Give the rule a name, then select Finish. 
8. Repeat the previous steps to establish outbound rules, except in step 3, choose Outbound rather than Inbound.

We are confident that if you adhere to the methods outlined in this article, you will successfully fix QuickBooks error 12029. However, if these steps seem intricate to users because they include configurations of Windows components, you need to follow the above solutions wisely.

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