In a vibrant city like Calgary, managing condominiums and residential communities is a complex responsibility. It’s not enough to just focus on buildings or maintenance today’s professional property managers need to focus on legal compliance, community relations, record-keeping, and ethical behavior.
Based on Parterre Property Services Inc.’s experience, we have seen many property managers unknowingly fall into legal pitfalls. These mistakes not only create legal trouble, but also erode trust the most important factor in any successful community.
In this detailed article, we will discuss the top 10 common legal mistakes that property managers should avoid and share best practices that will make you a responsible and legally sound property manager.
It is almost impossible to manage a condominium without Alberta’s Condominium Property Act. This Act clearly defines what rights and responsibilities the property manager and condo board have.
Common mistake: Sometimes property managers unknowingly violate bylaws such as unauthorized rule enforcement or making major decisions without board approval.
A manager enforced a no-pet policy without board consultation. Later, residents filed a complaint, and had to take legal action.
Best Practice:
- Every property manager should read the Act in detail.
- It is important to attend regular training and legal updates.
- Periodic consultation with legal advisors is also helpful.
Lack of proper understanding of the Condominium Property Act of Alberta
It is almost impossible to manage a condominium without Alberta’s Condominium Property Act. This Act clearly defines what rights and responsibilities the property manager and condo board have.
Common mistake: Sometimes property managers unknowingly violate bylaws such as unauthorized rule enforcement or making major decisions without board approval.
A manager enforced a no-pet policy without board consultation. Later, residents filed a complaint, and had to take legal action.
Best Practice:
- Every property manager should read the Act in detail.
- It is important to attend regular training and legal updates.
- Periodic consultation with legal advisors is also helpful.
Incomplete or Unorganized Record Keeping
Having records is important not just for reference, but also for legal protection. Whether it’s financial transactions, meeting minutes, vendor contracts, or complaint logs accurate and timely documentation of all is critical.
Real-life impact:
If records are not available when there is a dispute, your credibility comes into question and a weak position is created in court.
Best Practice:
- Use a cloud-based record management system.
- Store financial records securely for a minimum of 7 years.
- Properly log every interaction big or small.
Poor Communication with Owners & Residents
A successful property manager is one who communicates transparently and timely. Lack of updates, missed notifications, or ignoring residents’ complaints can lead to direct legal hassles.
Agreements with vendors such as maintenance contractors, cleaners, landscapers, etc. should be properly drafted otherwise there could be performance issues or liability risks.
Conclusion
Avoiding legal pitfalls is one of the most important elements of successful condominium management. As Edmonton continues to grow and evolve, property managers must rise to meet the expectations of transparency, legal knowledge, and proactive leadership.
Whether it’s understanding bylaw enforcement, managing financial reporting, or navigating legislative changes, every detail count. By prioritizing legal compliance, ethical behavior, and ongoing education, property managers not only protect themselves and the boards they servebut they also contribute to safer, more harmonious communities throughout Edmonton.
For more information about Condominium Manager Red Deer visit here Parterre Property Services Inc.
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