When users open an older customer invoice in QuickBooks and try to view it, they may encounter Error Code 267 when rebuild is not working. If they try to close the invoice, a dialog box will appear asking for credentials for modification before the closing date. This error also appear when users open the balance sheet after performing other tasks in QuickBooks.
This article will provide solutions for fixing QuickBooks Error Code 267 specifically in cases where the balance sheet is unbalanced. Thus, keep reading..!
Causes of QuickBooks Error Code 267
This error code indicates that the QuickBooks company file is either damaged or corrupted. Check out the following possible causes related to such errors:
· There was an imbalance in the balance sheet.
· If there is a missing sales tax code in Target, token headers pertaining to the user may refer to NULL.
· If there is a missing sales tax code, discrepancies can arise in reports such as invoices.
· Bills have been recorded with negative values.
· There are accounts that are not displayed in the balance sheet reports.
DIY Methods to Troubleshoot QuickBooks Error Code 267
To resolve this error, you can try the following solutions:
Method 1: Use the QuickBooks Auto Data Recovery feature
The QuickBooks Auto Data Recovery feature is a built-in tool that can help recover lost or damaged data in your QuickBooks company file. It creates a duplicate copy of the QuickBooks company file and saves it in a separate folder. Here are the steps to use the Auto Data Recovery feature:
· Locate the folder where QuickBooks stores the Auto Data Recovery files. This folder is usually located in the same folder as your company file, with the suffix "AutoRecovery" added to the end of the file name.
· Look for the two files with the extensions .QBW.adr and .TLG.adr. These files are the Auto Data Recovery files.
· Copy both files and paste them into a new folder on your desktop or in another location on your computer.
· Rename the .QBW.adr file to .QBW and the .TLG.adr file to .TLG.
· Open QuickBooks and open the company file from the new folder you created.
· Verify that all of your data is intact and that the error has been resolved.
Note that the Auto Data Recovery feature is not always successful in recovering data, and it can take some time to complete the process. If the Auto Data Recovery feature is not able to recover your data, you may need to restore a backup copy of your company file.
Wind Up!
We hope the above steps have been helpful in resolving QuickBooks Error Code 267. However, if you encounter any further difficulties or require additional assistance, please don't hesitate to reach out to us at 1-800-615-2347. Our QuickBooks error support team will be more happy to help you.
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