Easy Ways to Resolve the “QuickBooks Is Unable To Send Your Email To Outlook” Error

Quickbooks users may encounter issues when emailing invoices, forms, or reports. They may encounter an error stating that QuickBooks is unable to send your email to Outlook. This happens mainly due to configuration problems between QuickBooks and Microsoft Outlook. Other possible reasons are wrong email preferences and a corrupted MAPI32.dll file.

Reasons Why QuickBooks Can’t Send Email to Outlook

Some possible reasons behind this error can be:

1. User permission issues.
2. Incorrect email preferences.
3. An issue with the MAPI32.dll file.

Solutions to Fix Emailing Errors in QuickBooks

Follow the below-mentioned solution to resolve this issue.

Solution 1: Edit your admin privileges

Ensure QuickBooks is not set to automatically run as an administrator.

1. Close QuickBooks Desktop.
2. Start by opening the Windows Start menu.
3. After accessing the Start menu, type QuickBooks into the search bar.  
4. The next step is to right-click the QuickBooks icon.
5. After right-click, you need to select Open file location from the menu. 
6. Right-click the QuickBooks.exe file.
7. Select Properties.
8. Select the Compatibility tab.
9. Look for the checkbox labeled Run this program as Administrator. Uncheck this option. 
10.  If the option is grayed out, you can not uncheck it.
11. You need to click on Show Settings for All Users. Now, the option will be available.
12. Select Apply.
13. Hit OK.
14. Lastly, check for the issue.

Solution 2: Edit your email preferences

1. Open QuickBooks and select Edit.
2. Then, move to Preferences. 

• Note: If you use MS Outlook with MS Exchange Server, open and sign in to Outlook before you proceed. 

1. Select Send Forms. 
2. Then go to My Preferences.
3. Select Outlook as your email option.
4. Click OK.

• Try to send a test email from QB. If you get an error, you should toggle your preferences.

1. Select the Edit menu.
2. After that, go to Preferences.
3. Select Send Forms. 
4. Again, go to the My Preferences tab.
5. This time, select QuickBooks E-mail or Webmail. 
6. Hit OK. This turns off your preference.
7. Repeat the steps. 
8. Go back to the My Preferences tab one more time.
9. Select Outlook. 
10. Then select OK.
11. Close QuickBooks, and if other programs are opened, close them too. 
12. Restart your computer.
13. Check for the error. If it is found again, follow the next step.

Solution 3: Repair your MAPI32.dll

First, run this test:

1. Restart your computer.
2. Open Microsoft Word.
3. Create a new document.
4. Select the File menu.
5. Select Send, and then Email as PDF Attachment.

Send a test email. If you can't send it, the issue may be with your Outlook or Office Suite. If you can send it, then the issue may be with QuickBooks. 

MAPI32.dll is an important component that facilitates QuickBooks' emailing feature. Issues with this can lead to errors such as QBMAPI64 out of memory error.

 Follow the steps to repair MAPI32.dll:

1. Open File Explorer.
2. Type C:\Windows\System32 into the search.
3. Find and open Fixmapi.exe.
4. Follow the on-screen instructions.
5. Run the repair.
6. Lastly, restart your computer.

Conclusion

After following this guide, you should be able to fix the following error: QuickBooks is unable to send your email to Outlook.

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