Introduction

Philippine Airlines (PAL) is the flag carrier of the Philippines, known for its world-class service, comfortable flights, and extensive network connecting Asia, the Middle East, North America, and beyond. For passengers traveling to or from Qatar, the Philippine Airlines Doha Office is a crucial point for booking flights, modifying reservations, handling baggage issues, and seeking customer support. Whether you're a Filipino expatriate, a business traveler, or a tourist, knowing the services available at the Philippine Airlines Doha Office can make your travel experience smoother.

Philippine Airlines Doha Office Location & Contact Information

Address:

Philippine Airlines Doha Office

Philippine Airlines Sales Office

Doha, Qatar

Contact Information:

• Phone: +974 4448 7000 (Philippine Airlines Qatar Office)
• Customer Support: +63 2 8855 8888
• Email: wecare@pal.com.ph
• Website: www.philippineairlines.com

Office Hours:

• Monday - Friday: 9:00 AM – 6:00 PM
• Saturday - Sunday: Closed

If you need help outside these hours, you can reach Philippine Airlines 24/7 customer support via their website or phone number.

Services Provided by Philippine Airlines Doha Office

The Philippine Airlines Doha Office offers various services to assist passengers, ensuring a smooth and hassle-free journey.

Flight Bookings & Reservations

You can book one-way, round-trip, or multi-city flights at the Doha office. Philippine Airlines offers:

• Economy Class – Affordable fares with comfortable seating
• Premium Economy – Extra legroom & priority boarding
• Business Class (Mabuhay Class) – Luxury travel with exclusive lounge access

Ticket Modifications & Cancellations

If you need to change or cancel your flight, the Doha office can help with:

• Date and time changes
• Flight cancellations & refund processing
• Name corrections on tickets

Note: Change fees may apply depending on the fare type.

Baggage Assistance

Passengers can get information and assistance with:

• Baggage allowance for international & domestic flights
• Excess baggage fees & policies
• Lost or delayed baggage claims

Travel Documentation & Visa Assistance

For international travelers, the office can provide guidance on:

• Visa requirements for the Philippines & other destinations
• Passport validity & travel restrictions
• COVID-19 travel guidelines

Mabuhay Miles (Frequent Flyer Program) Support

The Mabuhay Miles program allows passengers to earn and redeem points for free flights and upgrades. At the Doha office, you can:

• Check your rewards balance
• Redeem miles for tickets or seat upgrades
• Get assistance with membership issues

Special Assistance & Medical Support

For passengers needing special assistance, the Doha office provides:

• Wheelchair & mobility aid services
• Pregnancy travel guidelines
• Unaccompanied minor travel assistance

How to Book, Modify, or Cancel a Philippine Airlines Flight

How to Book a Flight

You can book flights with Philippine Airlines through:

The Philippine Airlines Doha Office

The official PAL website

Authorized travel agents

Customer service hotline

For group bookings or corporate travel, the Doha office provides personalized services and discounts.

How to Modify Your Flight

To change your flight date, time, or destination, you can:

✔ Visit the Philippine Airlines Doha Office

✔ Contact customer support

✔ Manage your booking online at www.philippineairlines.com

How to Cancel Your Flight

• Cancellations within 24 hours may be eligible for a full refund.
• After 24 hours, cancellation fees may apply.
• Refunds are processed based on the fare rules of your ticket.

Baggage Policy for Philippine Airlines Passengers in Doha

Carry-On Baggage Allowance

• Economy & Premium Economy: 1 bag (7 kg) + personal item
• Business Class: 2 bags (7 kg each) + personal item
• Size limit: 56 cm x 36 cm x 23 cm

Checked Baggage Allowance

• Economy Class: 30 kg (for international routes)
• Premium Economy: 35 kg
• Business Class: 40 kg

Note: Excess baggage fees apply if you exceed the weight limit.

Special & Oversized Baggage

• Sports equipment (golf bags, surfboards, etc.)
• Musical instruments
• Pets (service animals & pet cargo available)

For oversized baggage, it’s best to check with the Philippine Airlines Doha Office in advance.

Frequently Asked Questions (FAQs)

Where is the Philippine Airlines Doha Office located?

The Philippine Airlines Doha Office is located in Doha, Qatar. You can visit the sales office for booking and customer service assistance.

How do I contact Philippine Airlines in Qatar?

You can reach the Philippine Airlines Doha Office by calling +974 4448 7000 or emailing wecare@pal.com.ph.

Can I book a flight at the Philippine Airlines Doha Office?

Yes, you can book both domestic and international flights at the Doha office. The staff can also assist with flight changes, upgrades, and cancellations.

What should I do if my baggage is lost or delayed?

If your baggage is missing or delayed, visit the Philippine Airlines baggage claim office at Doha Airport or call the customer support team for assistance.

Does Philippine Airlines offer special assistance for disabled passengers?

Yes, wheelchair assistance, medical support, and unaccompanied minor services are available. It’s recommended to request these services at least 48 hours before your flight.

Conclusion

The Philippine Airlines Doha Office is a vital resource for travelers in Qatar. Whether you need to book a flight, change your ticket, inquire about baggage policies, or get assistance with travel documents, the office is there to help.