Airlines Are Just Banks Now

The article Airlines Are Just Banks Now  examines how airlines have changed from being transportation providers to becoming profit-driven enterprises. The article emphasizes how frequent flyer programs work similarly to loyalty credit cards, treating miles as money. It explores how airlines now provide financing options for ticket purchases and explores the tendency of charging for extra services, which is similar to hidden bank costs. Revenue creation is given precedence above customer experience in this progression, which depicts a world where services are becoming more transactional and loyalty is being monetized. In the end, it criticizes the airline industry for eschewing conventional hospitality in favor of profit.