“Seeing the best in people can be difficult, especially when the essential human connection isn’t there in this highly remote world. I encourage leaders to schedule one-on-one meetings with employees to cultivate honest and open relationships.”
Randy, what strategies have you employed as a senior executive to effectively lead cross- functional teams and drive execution in various areas such as marketing, business development, software development, professional services, and product management, while ensuring alignment with overarching business objectives?
The key to managing cross-functional teams is alignment on goals. The overarching objective –whether that’s boosting sales, improving the product, or anything else – must be the same acrossthe board. This alignment helps employees understand the big picture and how each person’s work contributes to the team’s success. For me, that means encouraging communication. Each team must feel empowered to ask questions, explain their needs, and share their ideas so the whole group clearly understands not just what coworkers’ priorities are but why those things are a priority. Though it may not help individuals understand the work of the person sitting next to them, it helps everyone better understand their teammate’s motivations. It reinforces the idea that we’re all working toward the same goal.
What advice would you give to other leaders which helped you personally?
At a previous company, after an acquisition, the CEO gathered all the employees and gave these few words of encouragement that have stuck with me ever since: “Every day, you will work alongside people you’ve not worked with before. When you show up, you can only assume the other person is doing the same thing you are: Putting their best foot forward.” Seeing the best in people can be difficult, especially when the essential human connection isn’t there in this highly remote world. I encourage leaders to schedule one-on-one meetings with employees to cultivate honest and open relationships. The more you learn about who your employees are—how they feel day-to-day – the easier it is to stay open to their input and have them stay open to yours. When a relationship is positive, this will make them feel encouraged to garner results for the team.
Read Complete Interview: https://martech360.com/marketing-automation/sales-enablement/martech360-interview-with-randy-littleson-chief-marketing-officer-at-salesloft/
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