Creating meaningful customer connections is more important than ever in 2025. Whether it’s sending birthday greetings or leveraging short codes for mass campaigns, SMS remains one of the most effective channels. With Salesforce integration, brands can easily automate and personalize messaging at scale using the right tools.
Send Birthday Greetings from Salesforce
Celebrate customer milestones with automated Birthday greetings from Salesforce. Using 360 SMS, you can schedule personalized birthday texts that strengthen loyalty and leave a lasting impression. It’s a simple yet powerful way to build customer relationships and increase retention.
Send SMS from Salesforce Service Cloud
For support and service teams, the ability to send SMS from Salesforce Service Cloud enhances customer experience significantly. With the 360 SMS App, agents can send real-time updates, reminders, and follow-ups—all without switching tabs. This improves responsiveness, reduces resolution time, and boosts satisfaction scores.
Use Salesforce Marketing Cloud SMS Short Code
Maximize campaign reach and opt-in rates with Salesforce Marketing Cloud SMS short code functionality. Short codes are ideal for promotions, contests, and high-volume alerts. The 360 SMS App ensures compliance, automation, and reporting, making your campaigns more impactful and measurable.
Streamline Communication with Salesforce SMS API
Integrate texting capabilities directly into your business workflows using the Salesforce SMS API. This allows you to automate notifications, transactional messages, or alerts using custom triggers. Whether for eCommerce, healthcare, or finance, the API gives your developers full control over SMS communication from Salesforce.
Get Started with 360 SMS Today
Experience seamless, automated messaging across your Salesforce ecosystem.
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