FedEx uses its own sophisticated tracking system called FedEx Tracking, which is designed to provide real-time updates on the location and status of shipments. The system relies on barcode scanning technology to monitor the movement of packages at various points in the delivery process. Each time a package is processed at a FedEx facility, loaded onto a truck, or delivered, it is scanned, and this information is updated in the system.
FedEx Tracking allows customers to track shipments using the unique tracking number assigned to each package. In addition, FedEx offers various tracking options depending on customer needs, including:
- FedEx Delivery Manager: This tool gives customers more control over their deliveries, allowing them to customize delivery times, reroute packages, and receive notifications about their shipment status.
- FedEx Insight: For businesses, FedEx Insight provides a more comprehensive overview of multiple shipments, offering detailed reports and real-time tracking without needing individual tracking numbers.
- Track by Reference: FedEx allows customers to track shipments using reference numbers, such as invoice numbers or purchase order numbers, rather than a tracking number.
The FedEx tracking system ensures that customers receive accurate, real-time updates throughout the shipping process, improving transparency and convenience.
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