A virtual assistant web design that can take over all sorts of duties related to your website management. If you’ve ever found the process of building or maintaining a website cumbersome, then a website assistant might be exactly what you need to keep your website in top shape without having to devote countless hours to it yourself.
Here are some things that you can immediately turn over to a website assistant:
- Making your website more informative. Some 47% of your website visitors will check out your services and products before anything else. That means that people are interested in what you have to offer. If your website isn’t informative enough, people will simply go to your competitors until they find a website that is informative enough.
- Scheduling and consultation. If you run a service-based business and you rely on leads from your website, then it’s always a good idea to have a website assistant smooth out that process for you. You might have them integrate with your calendar so that they can easily schedule a phone consultation, for example, based on people who submit your “schedule a consultation” form online.
Also Read: How to Hire a virtual assistant web design for Your Business
- Customer support. When customers reach out to your website because they have a specific issue, it’s important that they feel heard. The problem is that as the head of the business—focusing on other things like digital marketing, for example—you won’t always feel like you have the time or energy to devote to customer support.
- Updating news and latest developments. Your business probably likes keeping its customers in the loop. You don’t have to send out a printed company newsletter these days. However, you can have a website assistant update your site with the latest news and developments, keeping your customers in the loop without you having to do it yourself.
- Uploading new content. New content is essential. You don’t want a customer to check your blog and find out that your latest post was in 2017. They might wonder if you’re still open! Instead, have a website assistant find ways of posting new content.
These items might be a bit beyond your virtual website assistant's focus, but some may have additional capabilities in these areas, but you shouldn't go in with this expectation:
- Website design. Sure, you don’t think that a company has to have a pretty website to be effective. But did you know that 38% of website visitors still stop engaging with a website altogether if they find it doesn’t look pretty? Outsource the work to a website design expert or a website assistant who can get your website looking its best. They should be proficient in whatever your site is built based on, but commonly this will include CSS and HTML/XHTML.
- Making a website more mobile-friendly. Did you know that 74% of users are more likely to return to mobile-friendly websites? If you don’t have a content management system or a design that incorporates mobile-friendly elements, then you might be missing out on more repeat visits than you know.
Skills will ultimately vary by virtual assistant, so if you have a specific need make sure to address that up front. Primarily a website assistant can be viewed as an administrative assistant who helps manage the website.
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