Keeping in touch with family and friends is one of the most important parts of life, even for people serving time in prison. Regular contact helps inmates stay connected, feel supported, and remain focused on their rehabilitation. For many Australian families, though, it can be difficult and expensive to stay in touch with someone inside a correctional facility. Strict rules, limited call times, and high call costs often make things harder than they need to be.
That’s where Engin Numbers come in. These numbers are helping make inmate telephone calls more affordable and easier to manage. By using modern phone technology, Engin Numbers allow families to stay connected with their loved ones without worrying about large phone bills or distance. This blog explains what Engin Numbers are, how they work, and why they are becoming an essential part of inmate calling systems across Australia.
What Are Engine Numbers?
Engin Numbers are virtual phone numbers that act as a link between the inmate and their family. Instead of calling a regular landline or mobile number, the inmate calls an Engin Number that’s set up with a local area code for their prison. When they make the call, it is treated as a local call rather than a long-distance one. The call then automatically redirects to the family’s real number—whether it’s a mobile, landline, or even overseas number.
This means that inmates can make inmate phone calls at a much lower cost, and families can receive the calls no matter where they live. The technology runs through secure online systems that handle call forwarding and routeing, making it smooth and easy for everyone.
For families living far away from their loved one’s correctional centre, Engin Numbers offer a simple and cost-effective way to stay connected without breaking the rules or paying high interstate rates.
Why Staying Connected Matters
Maintaining contact through inmate calling is vital for both emotional and practical reasons. Inmates who stay in touch with their families tend to have better mental health, feel more supported, and are more likely to successfully reintegrate into society after release. Regular communication gives inmates a sense of belonging and responsibility, and it helps families stay updated and involved in their loved one’s progress.
Unfortunately, the cost of inmate telephone calls can make it difficult for families to keep in touch as often as they would like. Many prisons have limited access hours, and calls are charged per minute, often at rates higher than normal. For families already under emotional and financial pressure, these costs can add up quickly. Engine Numbers help reduce these challenges by providing an affordable way to stay connected more often.
How Engine Numbers Work
Using an Engin Number is simple. A family member signs up for a virtual number that matches the area code of the correctional facility. The inmate then adds that number to their approved call list. When the inmate calls the Engin Number, the system recognises it as a local call, so the charge is much lower than a long-distance rate.
From there, the call is automatically transferred to the family’s real number. It doesn’t matter if the family member lives across the state or on the other side of the country—the call still goes through as if it were local.
This setup follows all the same monitoring and security processes used for any inmate telephone calls, meaning nothing about safety or compliance is compromised. Engine numbers simply make it cheaper and easier to stay connected.
Benefits of Using Engin Numbers
1. Lower Call Costs
The biggest advantage of Engin Numbers is the reduction in call costs. Since the inmate is making a local call instead of a long-distance one, the price per minute drops significantly. Families can enjoy more frequent and longer conversations without worrying about high bills. Over time, this can save hundreds of dollars compared to traditional inmate phone calls.
2. Easy and Convenient
Engine numbers are very simple to use. Once set up, the inmate just dials the same number every time. Families can manage their Engin Number online—changing the forwarding number or updating account settings whenever needed. If someone moves house or changes their phone, they can easily update the settings without disrupting contact.
3. Stronger Family Relationships
Consistent communication helps strengthen family bonds. Inmates who receive regular calls from loved ones feel more connected, hopeful, and focused on their future. Families also benefit emotionally by staying involved and offering support through difficult times. With the help of Engin Numbers, these valuable conversations become easier to maintain.
4. Support for Rehabilitation
It’s widely understood that inmates who stay in touch with their families are less likely to reoffend after release. Ongoing contact helps them maintain a sense of purpose and responsibility. Engine Numbers make these important calls possible more often, which supports both rehabilitation and successful reintegration into the community.
The Role of Technology in Inmate Calling
In the past, inmate telephone calls were limited by outdated systems and expensive phone rates. Families had to deal with long-distance fees, complicated setup processes, and limited call times. Technology has changed all of that. With cloud-based phone systems and virtual numbers, communication is now more affordable and flexible than ever before.
Engine Numbers uses this technology to connect inmates and their families through secure online networks. These systems follow correctional facility guidelines and still allow for call monitoring where required. The main difference is that they give families more control over costs and call management.
In a country as large as Australia, this technology is especially helpful. Many prisons are located far from major cities, making travel difficult. Engine numbers help bridge that gap, allowing families to stay connected no matter where they live.
Clearing Up Misunderstandings
Some people assume that Engin Numbers are complicated or against prison rules, but that’s not true. These numbers work within the correctional system’s approved guidelines and are treated just like any other phone number. As long as the number is on the inmate’s approved call list, they can use it without issue.
Setting up an Engin Number also doesn’t require any technical knowledge. Once it’s set up, the inmate just calls that number the same way they would any other. Families receive the call wherever they’ve chosen to forward it. It’s easy, legal, and reliable.
Cost Comparison: Traditional vs. Engine Numbers
Let’s look at how Engin Numbers can make a difference in call costs.
A regular inmate phone call to a mobile or interstate number can cost several dollars for just a short conversation. If families are talking a few times a week, those costs add up fast.
With an Engin Number, the inmate is only charged for a local call, while the system forwards the call to the family’s phone. The difference in cost per call can be huge. Over time, the savings can mean more conversations, better relationships, and less stress about money.
For families who rely on regular inmate calling, this can make a real difference in staying emotionally and financially stable.
Emotional Benefits of Regular Inmate Phone Calls
The emotional impact of being able to talk regularly with family cannot be overstated. Hearing a familiar voice brings comfort, reassurance, and motivation. These conversations remind inmates that they still have support outside, and they give families peace of mind knowing their loved one is coping well.
With Engin Numbers, families no longer need to choose between staying in touch and managing costs. The lower prices allow for more frequent calls, which helps both sides maintain a sense of connection and hope. This ongoing contact can make the entire experience of incarceration less isolating for everyone involved.
How Australian Families Can Use Engine Numbers
For Australian families, setting up an Engin Number is an easy way to make inmate telephone calls more affordable. Whether a loved one is in New South Wales, Victoria, Queensland, or another state, the process is the same. Choose a local area code that matches the correctional facility, register the number, and have it approved for the inmate’s calling list.
Once approved, the inmate can use the Engin Number just like any regular phone number. The call will automatically connect to the family’s chosen phone. This means families can stay connected no matter where they move or what type of phone they use.
For many Australians, especially those living far from prisons or in regional areas, Engin Numbers remove the financial and logistical challenges of keeping in touch.
Security and Compliance
Security is a top concern in all correctional systems, and Engin Numbers fully comply with those requirements. All inmate telephone calls using Engin Numbers are still routed through the prison’s approved phone network, where they can be monitored or recorded as needed.
This means there’s no change to the facility’s safety measures—only a change in how calls are billed and connected. Families can use Engin Numbers confidently, knowing they are following the correct rules while making communication more affordable and reliable.
The Future of Inmate Calling in Australia
The way prisons manage inmate calling is continuing to evolve. As technology advances, more correctional systems are recognising the value of affordable communication. Engin Numbers are a big step forward, giving families and inmates more options to stay in touch while still meeting security requirements.
In the future, more facilities will likely support even more flexible communication tools. The focus is shifting towards maintaining family connections and reducing the barriers that prevent contact. Affordable inmate phone calls aren’t just convenient—they play an important role in helping people reintegrate successfully and stay on the right path after release.
Conclusion
Communication is a powerful part of rehabilitation and emotional well-being. Regular inmate phone calls help families stay strong and give inmates hope and motivation to rebuild their lives. But high costs and distance often make this difficult. Engin Numbers solves this problem by making inmate telephone calls local, affordable, and easy to manage—without breaking any rules or compromising security.
For Australian families who want to make inmate calling simpler and cheaper, Engin Numbers are the perfect solution. They turn long-distance calls into local ones, helping loved ones stay close even when they’re far apart.
If you want to learn more about how Engin Numbers can help you stay connected, visit Prison Engine.

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