Users may see different errors when opening or upgrading company files in QuickBooks, such as Quickbooks error 6123, error 6144, and error 6147. These errors mean there is a problem accessing the file. It often happens when opening an older file with a newer version of QuickBooks. Users might not have the right permissions, which prevents them from proceeding. File corruption and network issues can trigger errors when opening files in the application.
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Reasons Why Error Appears When Opening Company Files
Many factors can cause errors when you access your files, such as:
- You may be unable to access the company files in QuickBooks because you might be working on an outdated version or one that is not supported. It causes compatibility issues.
- Errors appear when accessing company files due to data damage or file corruption.
Solutions For Resolving Company File Errors
Fixing this error is important because it can disrupt business operations and block access to essential financial data. Below, we have discussed effective solutions.
Solution 1: Run QB File Doctor
Step 1: Download Tools Hub
- Close QuickBooks.
- Download QB Tool Hub.
- Save the file.
- Open the QuickBooksToolHub.exe file.
- Follow the on-screen steps.
- Install the tool.
- Agree to the terms and conditions.
- When done, double-click on its icon.
- Open the Tool Hub.
Step 2: Access the File Doctor
- Open the tool hub.
- Select Company File Issues.
- Select Run QuickBooks, File Doctor.
- Wait for a few minutes.
- Sometimes, it does not open, so you should search it and open it manually.
- Once open, select your company file.
- If your file is not visible, then select Browse. Locate the file.
- Select Check your file and Network.
- Click on Continue.
- Enter your admin password.
- Click Next.
- Now, check for the error.
Solution 2: Update QuickBooks
Verify your QuickBooks version:
- Open QuickBooks Desktop.
- Press F2 (or Ctrl+1) on your keyboard.
- View the Product Information window.
- This window shows your current version and release. If it matches the latest release, there's no need to update. If it’s outdated, proceed to the next step to update your software.
Install the update:
- Select Update available.
- Select Install Now.
- Install the update.
- Wait for a moment.
- Once completed, open QuickBooks.
Solution 3: Check Your File Type
- Check whether you are opening a company file with a . QBW extension or not. You cannot open other types of files, such as portable files (QBM) and backup files (QBB), in the same way as company files.
- Check and confirm if the file is compressed or encrypted:
- Right-click the company file.
- After right-clicking, select Properties.
- Select Advanced.
- Uncheck the boxes next to Compress and Encrypt.
- Select OK.
Conclusion
We know that getting errors when opening or upgrading company files in QuickBooks can be very frustrating, but knowing the causes and applying the right solutions given in this guide will help you fix this error.
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