What is the warranty period for your security products, and what does it cover?

Standard Warranty Period

Our standard warranty period is two years from the date of purchase. This warranty covers any defects in materials or workmanship under normal use. During this period, if you encounter any issues with your product, we will repair or replace the defective unit at no additional cost to you.

What the Warranty Covers

1. Defects in Materials and Workmanship: Any malfunction or failure due to poor construction or use of substandard materials will be covered.
2. Performance Issues: If the product does not perform as advertised or fails to meet the specifications outlined in the user manual.
3. Repair and Replacement: We will repair the defective product or, if repair is not possible, provide a replacement at no cost.
4. Technical Support: Our customer support team is available to help diagnose and troubleshoot any issues you may encounter with your security product.

What the Warranty Does Not Cover

While our warranty is comprehensive, there are some limitations:

1. Physical Damage: Any damage resulting from accidents, misuse, abuse, or improper installation.
2. Unauthorized Repairs: Repairs or modifications carried out by unauthorized personnel or service centers.
3. Cosmetic Damage: Scratches, dents, and other cosmetic damage that does not affect the functionality of the product.
4. Natural Disasters: Damage caused by natural disasters such as floods, fires, or earthquakes.

Extended Warranty Options

To provide additional peace of mind, we offer extended warranty options for our security products. Customers can purchase an extended warranty that extends the coverage for an additional one or two years beyond the standard warranty period.

Benefits of the Extended Warranty

1. Extended Coverage: Enjoy the same comprehensive coverage for an extended period.
2. Priority Service: Get priority access to our repair and replacement services.
3. Cost Savings: Avoid potential repair costs after the standard warranty expires.
4. Transferable Warranty: If you sell or gift the product, the extended warranty can be transferred to the new owner.

At [Ayush infotech], we are committed to providing high-quality security products and exceptional customer service. Our warranty and extended warranty options are designed to give you confidence in your purchase and ensure your security needs are always met.