A new report from Boston Consulting Group (BCG) shows that agentic AI and digital currencies are becoming key drivers in reshaping the global payments landscape, pushing industry revenue toward $2.4 trillion by 2029 even as overall growth rates begin to slow.
What’s Changing & Why It Matters
BCG’s 23rd annual Global Payments Report, titled The Future Is (Anything but) Stable, surveyed more than 60 economies covering over 90% of global GDP. The report identifies five structural forces transforming payments:
- The rise of agentic AI autonomous systems and tools that anticipate, automate, and act in payment flows rather than simply responding.
- Growing usage and experimentation with digital currencies, especially stablecoins, offering alternatives to traditional rails.
- Expansion of real-time account-to-account (A2A) transaction systems, increasingly common in many regions.
- Fintechs disrupt traditional payment models, with faster innovation, sharper focus on cost, UX, and integration.
- An enduring need for cost transformation enterprises and payment firms must optimize operations as margin pressures rise.
Despite revenue growth moderating to about 4% annually from 2024-2029 (down from ~8.8% since 2019), these new forces suggest the next wave of payments innovation will come less from expansion alone and more from how services change.
Key Forecasts & Regional Insights
- Payments revenue was about $1.9 trillion in 2024; expected to reach $2.4 trillion by 2029.
- Real-time A2A payment volumes surged ~40% globally in 2024 and now represent nearly a quarter of digital retail payments in several markets. In places like India and Brazil, A2A is used in more than half of digital retail transactions.
- Stablecoins totalled approximately $26 trillion in volume globally, though only a small fraction (≈1%) of that is used for real-world payments outside crypto trading.
- Latin America is expected to lead in revenue growth through 2029 (~7.9% annually), followed by the Middle East & Africa (~6.8%). Europe, North America, and Asia-Pacific are forecasted at more modest growth rates (around 3-4%) in the same period.
Implications for Businesses & Innovation
These changes have several implications:
- Business models will need to adapt: Firms that build with agentic AI and digital currency rails already in mind will likely pull ahead.
- Banks and non-banks alike must explore stablecoin integration and real-time payment capabilities or risk being left behind.
- Regulation and trust will become central: security, compliance, and consumer protection must evolve in tandem with technological innovation.
- Consumer expectations are shifting: speed, transparency, and seamless payment experiences are increasingly non-negotiable.
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