Southwest Airlines is known for its unique open seating policy, which differs from the standard assigned seating approach used by most major airlines. Instead of receiving an assigned seat at check-in, Southwest Airlines Seat Selection Policy passengers are assigned a boarding group and a position within that group. Upon boarding, passengers can choose any available seat on a first-come, first-served basis. Understanding how Southwest’s seat selection process works is important for travelers who want to maximize their chances of getting their preferred seat.
Boarding Groups and Positions
Southwest divides passengers into three boarding groups: A, B, and C. Each group is further divided into positions numbered 1 through 60. Therefore, there are a total of 180 boarding positions on a standard Southwest flight. Boarding positions are determined based on when passengers check in, although certain fare classes and services allow passengers to improve their boarding position.
The boarding process begins with Group A. Passengers line up according to their boarding position, which is printed on their boarding pass. Once Group A boards, Group B follows in the same manner, and Group C boards last. As each group boards, passengers can freely select any unoccupied seat on the plane.
Check-in and Boarding Position
For most passengers, the check-in process determines their boarding position. Southwest allows passengers to check in for their flight beginning 24 hours before departure. Those who check in closer to the 24-hour mark are more likely to get an earlier boarding position in Group A or B, while later check-ins tend to fall into Group C, which limits the availability of seat choices.
EarlyBird Check-In
Southwest offers a service called EarlyBird Check-In, which automatically checks in passengers 36 hours before departure. This gives EarlyBird customers a better chance of securing a spot in Group A or B without needing to manually check in themselves at the 24-hour mark. EarlyBird Check-In costs between $15 to $25 per passenger per flight, depending on the route and demand.
Business Select and Upgraded Boarding
Southwest’s Business Select fare guarantees passengers a spot in the A1 to A15 boarding positions, ensuring they are among the first to board and have the widest selection of seats. This fare also comes with additional perks such as priority security screening and a complimentary premium drink. For passengers who have purchased a different fare but still want a high boarding position, Southwest offers an Upgraded Boarding option (when available) that allows them to purchase a position in the A1 to A15 range for a fee.
Family Boarding and Special Considerations
Families traveling with children under the age of six are allowed to board after Group A and before Group B. This gives families more seating options without competing with the entire Group B lineup. Passengers who need special assistance or require pre-boarding can also request it at the gate.
Conclusion
Southwest Airlines’ open seating policy emphasizes flexibility and encourages passengers to check in early to secure a favorable boarding position. Services like EarlyBird Check-In, Business Select, and Upgraded Boarding provide additional options for travelers looking to enhance their boarding experience. While this system rewards proactive behavior, it can also create competition for desirable seats, particularly for those in later boarding groups. For families and passengers with special needs, Southwest provides accommodations to ensure a smooth boarding process, making its seat selection policy versatile and customer-focused.
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