Troubleshooting QuickBooks payroll error 15103

QuickBooks payroll error 15103 is a payroll update error that occurs when users try to update payroll and get a message on the screen stating, “The update program is damaged, or the update program cannot be opened.” This blog has brought different solutions to rectify this error. QuickBooks is the most used accounting software worldwide to manage finance and employee details. We will be discussing effective solutions and their root causes. It is one of the errors of QuickBooks 15XXX series error codes, and many errors occur due to payroll update issues, such as QuickBooks error 15271. So, read the complete blog to help you tailor this issue.

Need help? Call us at 1-855-888-3080, and our customer support team will contact you and help you find the solutions that suit your error. 

What led to QuickBooks payroll error 15103

• The shared download drive has not been mapped correctly.
• A file or component is missing, so it’s not getting updated.
• Damaged Windows files.
• Wrong firewall settings.
• Disabled QuickBooks File Copy Service (FCS)
• Unable to verify digital signatures.

Methods to rectify QuickBooks payroll error 15103

To solve this error, we have mentioned some optimal solutions. Try to implement them to fix your errors. Here is how:

Solution 1: Download updates as an admin

1. Shut all your company files and QuickBooks Desktop.
2. Right-click on the icon of QuickBooks Desktop, then select Run as Administrator.
3. Select Yes on the message, "Do you want to allow this program to make changes to your computer?"
4. Lastly, you need to download the latest QuickBooks Desktop product updates.

Recommended to read: How to get QuickBooks to run faster?

Solution 2: Run Quick Fix My Program

Step 1: Downloading and Installing the QuickBooks Tool Hub

1. Close QuickBooks.
2. Download the latest version (1.6.0.8) of the QuickBooks Tool Hub. Now, save it to the approachable location. Note: If you have installed Tool Hub previously, you can check which version you have. Open the Home tab. The version is on the bottom.
3. Open the file you downloaded, QuickBooksToolHub.exe.
4. Follow the on-screen directions to install and agree with the terms and conditions.
5. At the end of the install process, double-click on an icon on your Windows Desktop. Opens the tool hub. If you can not see it, search on Windows for the QuickBooks tool hub and open the software. 

Step 2: From Tool Hub, run Quick Fix My Program

1. Use QuickBooks Tools Hub and select Program Problems.
2. Click Quick Fix My Program.
3. Once it's completed, open QuickBooks and your company file.
4. Lastly, download the latest QuickBooks Desktop product updates 

Solution 3: Install a digital signature certificate

1. Open C:\\Program Files\\Intuit\\QuickBooks.
2. Right-click on QBW32.exe, then click Properties.
3. Choose Digital Signature and confirm that Intuit is selected for the signature list.
4. Choose Details.
5. Go through the Digital Signature Details window and select View Certificate.
6. In the Certificate window, choose Install Certificate.
7. Choose Next until Finish appears. Then choose Finish.
8. Restart your computer.
9. Open QuickBooks, then redownload the update.

Solution 4: Run the QuickBooks install diagnostic tool

1. Launch the QuickBooks Tool Hub, then select Installation Issues.
2. Choose QuickBooks Install Diagnostic Tool. Let the tool run. It is a long process and may take upto 20 minutes.
3. When the tool is done, restart your computer, open QuickBooks Desktop, and open your data file.
4. Update your QuickBooks to the latest release. 

Solution 5: Re-install QuickBooks

1. Ensure you have an active internet connection.
2. Open the file QuickBooks.exe.
3. Choose
4. Express Install - All the settings will be saved and installed over your prior version of QuickBooks. You should re-install it with a customized installation to open it up again for access.
5. Custom and Network Options - This enables you to install the new version in a different location and keep previous versions installed. Your prior version preferences have not been added to the new version. 
6. Select Next.
7. Select Install.

Conclusion

To conclude this blog, QuickBooks payroll error 15103 is a payroll update that occurs while updating QuickBooks payroll. Multiple solutions mentioned above can be used to rectify the error. Follow the steps and fix your error. For professional guidance, call us at 1-855-888-3080, and our team will help you fix your Queries.

You may also read: QuickBooks Error Code 6129: Instant Ways to Fix It