Hey there! Are you fed up with your Brother printer offline error? If so, I have 4 easy solutions for you. Through this blog, you will find the answer to the question of how to get Brother printer online.

Besides, I have mentioned 4 solutions that I tried to solve my customer’s offline printer problem. Today, it has been more than five years since I fixed this issue. I understand how an offline error can hinder your printing tasks and when it happens repeatedly. It becomes frustrating for all of us. But don’t worry! You should know some basic fixes that will help you fix the problem anytime or anywhere. So, are you ready to delve into this blog to explore further solutions? If yes, let’s get started without any further delay!

Solution 1: Set Your Printer as Default Mode

When a customer asks me how to get Brother printer online, I often try to know whether they have set the printer as default. Usually, most of them are unsure and in most cases, the problem was associated with not setting the printer as the default printer. So, try the following steps to set your Brother printer as default:

1. First of all, open the Control Panel and then move to Devices and Printers.

1. After that, you will see a list of printers, including your Brother printer.

1. Next, you have to right-click on your connected Brother printer.
2. Then, click on the option, such as Set as default printer.

1. Finally, restart the printer to apply the changes you’ve made.

Solution 2: Update the Brother Printer Drivers

I’ve observed that outdated printer drivers are the main reason why Brother printer keeps going offline. But tackling this issue is also the easiest one. All you need to do is update the driver. You can update your Brother printer driver by following the steps below:

1. First, you need to go to the Device Manager option by pressing the Start key on the keyboard.
2. After that, you should click on the Print queues button to expand the list.
3. Right-click on your Brother printer to update its driver.

1. On the next screen, select the option Browse my computer for driver software.
2. Next, press the Browse button and then hit the Next button.

1. Afterward, you will need to choose the folder to download your driver location. Then, you have to click on OK.
2. Finally, hit the Next button again to complete the driver update.

Solution 3: Check the Printer Jam Issue

Sometimes, I find that the paper gets stuck in the printer, which usually causes an offline error. But you can fix this jamming by following methods:

1. First, turn off the Brother printer and remove all the plugs from the power supply.
2. Now, you need to open the printer to remove the rollers gently.
3. If you do not have this option, then you have to pull the paper out carefully.
4. Once the paper is out, you have to send the printing command.

Solution 4: Deselect the Use Printer Offline Mode

Now, here comes the last solution. In this last solution, I will show you how to get Brother printer online by unchecking the offline status. Here are the steps to uncheck the Use Printer Offline status:

1. On the Windows Control Panel, you have to click on Devices and Printers.

1. After that, you will need to right-click on the Brother printer icon > See what’s printing.

1. Next, hit the Printer option and uncheck the Use Printer Offline option only if it is checked.

1. Lastly, you have to click on the Printer option again and hit Cancel All Documents.

By now, you might have understood how to get Brother printer online. Try this method one by one and perform each step accurately.

FAQs

Question 1: Why does my Brother printer keep going offline?

Answer: Various issues can lead to the offline status of your Brother printer. Here are the common reasons behind the offline issue in Brother printers:

● Connectivity issues

● Outdated or corrupted printer driver

● The printer driver is missing

● Paper jam

● Ink toner blockage

● Print job stuck in queue

● Misconfigured printer settings

● The printer is not set as the default

● Failure of system hardware

● Antivirus software firewall

Question 2: How to fix Brother printer offline error?

Answer: There are numerous ways to fix the offline issue in your Brother printer. Below, I am providing a few solutions that will work for Windows computers:

1. Check the USB and power cable
2. Restart your Brother printer
3. Clear the Print Queue
4. Set the printer as a default mode in your Windows settings
5. Reconnect the printer via the Control Panel
6. Update the printer driver
7. Change the printer port
8. Get help from the Brother printer support team

Question 3: How do I get Brother printer back online on a Mac?

Answer: For Mac users, numerous solutions are also available that can fix an offline error in Brother printers. Below are the most common solutions that you can try to get your Brother printer back online:

1. Checking printer connection such as Wi-Fi or Ethernet
2. Restart the Brother printer and Mac
3. Reset and then reconnect the printer
4. Set the printer as the default.

Final Words

Resolving the offline issue can be intimidating for many users, especially for beginners. But you do not need to worry about that, as this guide will help you rectify the offline issue quickly. In this guide, I have explained how to get Brother printer online using three easy steps. I often recommend this step to people who seek technical support from me. Try each step correctly and fix the offline issue in your Brother printer quickly.

Read more: support brother printer

support brother mac

brother printer setup

setup.brother.com

brother printer wireless setup

Source: How to Get Brother Printer Online