The Ethiopian Airlines airport office is located at Julius Nyerere International Airport (JNIA), on the 1st Floor, Room No. 1003 along Julius K. Nyerere Road, Dar es Salaam. This convenient location makes it easily accessible to both departing and arriving passengers.
Contact Numbers:
- Mobile/WhatsApp: +255 656 620 990 / +255 786 285 898
- Airport Desk: +255 22 284 4371 or +255 22 284 4243
Office Hours:
- Open daily from 11:00 am to 6:00 pm, Monday to Sunday
Services Available at the Airport Office:
- Flight ticket booking, rescheduling, and cancellations
- Assistance with web check-in, kiosk check-in, and boarding passes
- Baggage services, including lost and delayed luggage inquiries
- Information on visas and travel documentation
- Special services such as assistance for unaccompanied minors and passengers with special needs
- Guidance on in-flight services and airport facilities
The Ethiopian Airlines airport office at Dar es Salaam provides dedicated customer support to ensure a seamless travel experience. Passengers are encouraged to contact the office directly for any flight-related assistance or inquiries.
Traveler Tip:
For a faster and smoother process, consider calling the office ahead of time to confirm your travel requirements or resolve any urgent matters. Ethiopian Airlines' global customer service team is also available 24/7 for additional support.
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