Resolve QuickBooks Error 100060 with These Expert Tips

QuickBooks is one of the most widely used accounting software, trusted by businesses of all sizes. However, like any software, it can sometimes run into errors that disrupt workflows. One such error is QuickBooks Error 100060 Fix, which typically occurs when the software fails to connect with the bank or an online service. This error can be frustrating, but the good news is that it’s fixable with the right steps.

In this blog, we will walk you through the causes behind QuickBooks Error 100060 and provide step-by-step solutions to fix it. Additionally, we’ll answer some of the most frequently asked questions about this error and its resolution.

What is QuickBooks Error 100060?

QuickBooks Error 100060 typically appears when there’s a problem with the connection between QuickBooks and a third-party service, often related to the online banking or credit card connection. This error may occur when you're trying to download transactions from your bank or update bank feeds, and QuickBooks is unable to establish a proper connection.

When you encounter QuickBooks Error 100060, you may see the following message:

"Error 100060: QuickBooks was unable to connect to your bank or financial institution."

This issue can affect your ability to synchronize your accounts and retrieve transaction data from online sources, leading to disruptions in your business's financial management.

Causes of QuickBooks Error 100060

There are several reasons why QuickBooks Error 100060 might appear:

1. Internet Connection Issues: If your internet connection is unstable or slow, QuickBooks might not be able to establish a connection with your bank.
2. Bank Server Problems: Sometimes, the error is caused by temporary outages on the bank’s side. If the server is down, QuickBooks cannot retrieve your bank transactions.
3. Incorrect Bank Login Credentials: If your login information for online banking or third-party services has changed or is incorrect, you may encounter this error.
4. Firewall or Antivirus Blocking Connection: Security software, including firewalls and antivirus programs, may block QuickBooks from connecting to the internet or the bank servers.
5. Outdated QuickBooks Version: Using an outdated version of QuickBooks can cause compatibility issues with bank feeds and other online services, leading to error 100060.

How to Fix QuickBooks Error 100060

1. Check Your Internet Connection

The first step in troubleshooting QuickBooks Error 100060 is to verify that your internet connection is stable and working. Here’s what you can do:

• Check the Wi-Fi/Internet: Ensure you are connected to a stable internet connection. Test by opening a website in your browser to verify the connection.
• Restart Your Router: If the internet seems sluggish, restarting your router or modem can often resolve connectivity issues.

2. Update QuickBooks to the Latest Version

An outdated version of QuickBooks may be causing the connection problem. Follow these steps to update QuickBooks:

• Open QuickBooks and go to the Help menu.
• Select Update QuickBooks.
• Click Update Now and follow the on-screen prompts to download the latest updates.
• Restart QuickBooks after the update completes and check if the error persists.

3. Verify Bank Login Credentials

Incorrect login details can prevent QuickBooks from accessing your bank’s server. Double-check the login credentials you’ve saved in QuickBooks for your bank account. You can update them by doing the following:

• In QuickBooks, go to the Banking menu and select Bank Feeds.
• Choose the Bank Feeds Center and locate the affected account.
• Click Edit and update your bank login credentials.
• Save the changes and try connecting again.

4. Disable Firewall or Antivirus Temporarily

A firewall or antivirus program may be blocking QuickBooks from connecting to the internet or your bank. To check if this is the case, temporarily disable the security software:

• Disable Antivirus/Firewall: Temporarily turn off your antivirus or firewall and try to access your bank feeds.
• Add QuickBooks to Exceptions: If disabling your antivirus solves the issue, add QuickBooks to your antivirus program's exception list to prevent it from blocking the software in the future.

5. Check Bank Server Status

Sometimes the issue is not on your end, but with the bank’s servers. If this is the case, QuickBooks won’t be able to connect, and you will encounter Error 100060. To check if the bank’s servers are down, visit their website or contact customer support for updates. If there’s a known issue, you’ll need to wait until it’s resolved.

6. Reconnect Your Bank Account in QuickBooks

If none of the above steps resolve the issue, you may need to disconnect and reconnect your bank account in QuickBooks POS. Here’s how:

• Go to the Banking menu and select Bank Feeds.
• Click Bank Feeds Center.
• Select the account with the issue and choose Disconnect.
• After disconnecting, click Add Account to reconnect your bank account and enter the necessary login credentials.

FAQs 

Can Quickbooks Error 100060 Be Caused By Using Multiple Bank Accounts?

Yes, if you have multiple bank accounts linked to QuickBooks, it’s possible that one or more of the accounts are causing the issue. Ensure all your accounts are correctly configured and update any outdated credentials.

How Do I Know If My Bank Server Is Down?

To determine if your bank server is down, visit the bank’s website or check social media channels for any updates. Additionally, you can contact the bank’s customer support to confirm whether there’s a known outage.

Will Quickbooks Error 100060 Affect My Financial Reports?

QuickBooks Error 100060 won’t affect your existing financial reports, but it will prevent the software from downloading transactions from your bank. This can lead to discrepancies in your account balances and transaction history until the error is fixed.

Conclusion

QuickBooks Error 100060 can be a frustrating issue, especially if it prevents you from downloading important bank transactions. However, with the troubleshooting steps outlined in this guide, you should be able to resolve the problem quickly. Always start by checking your internet connection and updating QuickBooks to the latest version. If necessary, verify your bank login credentials, disable security software temporarily, or reconnect your bank account.

By following these steps, you’ll minimize downtime and ensure that QuickBooks can resume its connection with your bank without any issues. If you continue to face difficulties, consider reaching out to QuickBooks support or your bank’s customer service for further assistance.