If you are looking for wireless connection, smartphone deals, and deals on televisions, you can trust Verizon with it. It is an American telecommunication company headquartered in Manhattan, New York City. The company runs several marketing campaigns, and if you have any query or issue related to the company or product, you can talk to a real person on Verizon with the help of many contact options given by the company.
What is the Verizon 1 800 customer service number?
Verizon resolves the queries of customers via phone calls and provides excellent customer service with the help of their accommodating and knowledgeable staff members. To speak with an agent, you may dial the Verizon customer service number at 1-800-837-4966, and to connect call with an agent, the steps are as follows.
- Make a phone call to the Verizon customer support number.
- Select the language you prefer on call.
- Press the correct keys while listening to the IVR and select your issue.
- Your call might get a hold-up time; wait for your turn.
- Once the call gets connected, speak to the agent and seek assistance.
Can I chat live with an agent on Verizon?
Verizon provides customer support via live chat with a virtual agent too. If you want to cut the wait time on call, live chat is the best option for contact with relatively less or no wait time for a response. You may find the live chat option by following the below-mentioned steps.
- Open the official website of Verizon on your browsers.
- Click on the ‘Contact Us’ option given on the home page.
- Look for the live chat option on the redirected page.
- Tap on that option to open a chat box and start typing.
What are the other ways to contact Verizon customer service?
Apart from phone calls and live chat, Verizon provides customer support in other ways, which are as follows.
Connect on social media
Verizon has its social media accounts on Facebook, Twitter, Linked In, and Instagram. Social media is a reliable source of contact and connects users from any place in the world. If you want to contact Verizon customer service, you may connect with them on social media and message directly for your issues. The estimated wait time for a response via social media is 30 minutes.
Browse for help
On the official website of Verizon, there are a few frequently asked questions, information, and help for users who need assistance with anything related to the company. It is recommended for users to avail of customer service by themselves before trying to reach someone from the help desk for assistance to save a lot of time and get answers quickly.
What queries does Verizon help with?
Customer satisfaction is the top priority at Verizon, and all of the queries related to the product and companies are resolved by the staff members during operational hours. Some of the basic queries of users can include.
- Queries related to the product support
- Account maintenance and management
- Issues related to the billing and payment
- Equipment, devices, and services-related queries/issues
- Problems related to registrations and user management
Avail of customer service at Verizon for any of the queries, and staff members will be happy to assist you.
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